FAQ's

FAQ

Payments
 

We accept payments with Ideal and Paypal

For payments with bank transactions please contact us.


Return policy
 

Customer satisfaction is of the utmost importance to us. Unused / unworn products can be returned within 14 days of delivery. Returns must include a copy of our invoice. If a product is defective, it will be exchanged for a new product at no additional charge.

SAIJA-STORE reserves the right to refuse or exchange if the product has been noticeably used.

There will be no refund for your return until we receive your returned item.

You will responsible for selecting your preferred shipping carrier and method.


Shipping policy


We ship to almost every country.

For orders in The Netherlands we charge no shipping costs.
International orders are calculated based upon the number and type of products in your cart.
All orders are send bij PostNL.

 

Domestic orders are typically deliverd within 1-2 business days. International orders are typically delivers within 5-8 business days, depending upon the destination and customs processing. Please note that delivery of orders paid via PayPal eCheck will take an additional 4-9 business days to allow for the eCheck transfer period.   


More questions?

Contact us.